Case Study

FTI Technology’s Managed Document Review Team Provides Nuanced Privacy and Privilege Review for Multi-national Litigation

During cross-border litigation related to a merger, a multi-national client needed to conduct review on a set of documents that included personal information and spanned multiple jurisdictions with varying requirements. The client engaged FTI Technology’s managed document review experts to address unique privacy and privilege needs during review and ensure a thorough, timely completion of the review ahead of court deadlines.

Our Role

Due to FTI Technology’s global reach and strength in its managed document review practice, a global team of U.S. and European-based document reviewers was rapidly assembled , establishing a review team with multiple language capabilities and privilege expertise in a very short amount of time. As the matter’s scope evolved, the team of 30 was expanded to 100 reviewers, including growing the number of bilingual reviewers from 20 to 39. Though dispersed in numerous jurisdictions, the team operated as one to ensure all privacy requirements were addressed and uphold nuanced privilege needs for every region involved.

FTI Technology also implemented complex customized workflows to complement reviewer guidance in addressing GDPR and privilege considerations. Advanced analytics were applied to increase efficiencies, including the use of continuous active learning and custom scripts to prioritize review, enable critical mass review of the relevant population on time, redact sensitive information and maintain an accurate, defensible privilege log.

Personal and other sensitive information was segregated from the document set for additional review in the European Union according to GDPR.