Case Study
FTI Technology Supports Law Firm Cloud Data Migration to RelativityOne
When organizations need to migrate to a new e-discovery platform due to changes in industry, consolidation of software providers, costs and various data and volume requirements, moving large, complex data volumes can introduce numerous challenges. Without adequate technical support, the process can become burdensome, error prone, time intensive and costly. In this engagement, a law firm approached FTI Technology to support effective movement of its e-discovery matters and related data from an on-premise environment to the RelativityOne cloud.
Situation
The firm needed to ensure the migration was handled in a way that would mitigate all data-related risks and costs. It also needed to minimize downtime to attorneys who needed to maintain access to documents for active matters. Specific challenges the firm asked FTI Technology to solve included:
Time constraints: The firm was facing a compressed timeline of only four weeks to conduct the full migration, due to an impending expiration of the software license with the former e-discovery provider.
Extensive scope: At the time of migration, the system contained several dozen active matters.
Compatibility: Certain features of the e-discovery platforms would not carry over during the migration process.
Resourcing: The firm lacked sufficient in-house e-discovery expertise with RelativityOne and did not have enough internal resources to manage the work required for the migration.
Complexity: Numerous cases, each with unique structures and fields of data, and large data volumes added to the difficulty of achieving a quality, timely migration.
Our Role
As a certified top-level technology partner and data migration partner to Relativity, FTI Technology routinely assists law firms and corporations with migrating matters from internally managed environment to RelativityOne or other preferred platforms. FTI Technology provided the client with a detailed, expert-led migration plan and achievable timeline, with close attention to risks and the need for flexibility according to the client’s changing priorities. The FTI Technology team worked closely with the law firm’s IT department, litigation support team and team leads for the active and impacted cases.
During the planning phase, FTI Technology also developed an inventory of workspaces to thoroughly and efficiently track what information would be migrated. This included definition of requirements for the unique data needs, options for different elements that could or could not be carried over and management of limitations that could affect outcomes. Specifically, the team provided custom mapping for unique fields and workflows to ensure multimedia such as images and emerging data types could be successfully migrated on time.
All data was securely transferred electronically and on a rolling basis.
Our Impact
FTI Technology’s team provided the following results for the client:
Within a matter of weeks, the team supported the law firm in migrating its full suite of matters into RelativityOne. Downtime was minimized by scheduling migrations of the active matters when review teams would not be impacted.
Upon completion of the migration, FTI Technology performed thorough quality control, validating the migration data to confirm completion and document any exceptions.
The law firm is now leveraging FTI Technology’s experienced and scalable support team to help manage their matters in RelativityOne and provide additional training to acclimate their team to the new environment.