It’s a situation every attorney dreads: You are sitting at your computer on what seems like a normal day, when suddenly the screen goes blank, replaced by a notice that your files are being held ransom or your most valuable data has been stolen out of your system. In the immediate aftershock, myriad questions can run through your mind. But none is perhaps more important, more pressing, than—what’s next? The answer, explains Jake Frazier, senior managing director at FTI Consulting, depends largely on what has come before.

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