Using Ringtail® to Speed E-discovery and Innovate for Clients: Gunster
Case Study
Overview
Gunster, “Florida’s Law Firm for Business,” is an early adopter of advanced analytics and predictive coding. Attorneys at the firm embrace technology as an exciting way to improve their practice and save money for clients. Gunster has been ahead of the industry-wide shift toward incorporating advanced analytics into the e-discovery workflow. As part of Gunster’s push toward e-discovery efficiency, the firm has deployed FTI Technology’s Ringtail® e-discovery software as its go-to platform. Ringtail has enabled Gunster attorneys to efficiently evaluate each matter’s pool of data to more quickly build case strategy, understand what is relevant and determine what can be achieved as the best possible outcome for their clients.
Challenge
Litigation attorneys now face ever-increasing electronic data volumes, which can soar into the hundreds of thousands, and even millions, of documents for a given matter due to the emergence of new technologies and society’s reliance on email and the Internet. Law firms like Gunster must review growing volumes of data while continuing to provide the best and most cost-effective service for clients. As Gunster’s Josh Levine put it, “Companies and even individual clients can unwittingly amass an unlimited number of documents. It is necessary to use the newest technology to categorize and compartmentalize those documents to review them in an efficient way for clients.”
Gunster’s leadership saw a cutting-edge opportunity to expand the time associates have available to focus on strategic legal analysis by leveraging the latest technologies. While other law firms continue to rely on outdated e-discovery platforms that lack analytics, speed and ease of use, the firm realized these platforms necessitated many time-consuming steps and were not optimized for the non-linear review that cases were beginning to require.
As Gunster shareholder Joseph Raia observed, “Our clients see e-discovery as an imposing burden with costs that, at times, can rival the dollar amount of the litigation stakes. So clients want us to handle matters as efficiently as possible.” To produce the high-quality results clients have grown to expect, Gunster set out to find the fastest, most cost-effective way to review documents. The program had to be intuitive and easy to use, similar to tools the attorneys and staff already were using in their everyday lives. It also needed to be powerful and flexible enough to support a variety of case sizes and types.
Solution
For Gunster, the clear solution was FTI Technology’s Ringtail e-discovery platform. The innovative and tech-savvy Florida firm determined that Ringtail’s analytics capabilities alone would provide dramatic, long-term cost and time savings. At the same time, the program would allow Gunster to significantly reduce document review costs for clients facing growing volumes of data. Moreover, Ringtail’s intuitive interface would provide usability for everyone in the firm — from paralegals to partners — to easily get up to speed and understand the data for any given case. As Gunster associate Amy Shayne Levenberg commented, “A lot of other platforms aren’t easy to use and require extra work to get the same information that Ringtail provides in a snapshot.”
Benefits
Quicker Case Strategy Building:
Ringtail’s built-in visual analytics, including Document Mapper® and predictive coding, enables Gunster teams to formulate case strategy even faster than before. Using advanced search, concept clustering, pivot tables and data mining, Gunster attorneys... download the full case study to