Frequently Asked Questions and Updates

Does FTI Technology adhere to industry standards?

Yes, FTI Technology continuously monitors existing and emerging security and privacy standards. We incorporate and adhere to leading information security frameworks such as ISO 27001, ISO 27017, ISO 27018, SOC2, PCI, HIPAA and other internationally recognized industry standards. Additionally, we are certified under the EU-U.S. DPF. Our compliance white paper also provide additional detail and may be downloaded here.

Can FTI Technology clients limit the locations or countries in which their data is stored?

Yes, depending on the services and scope of the engagement, clients often can choose where their data resides amongst the numerous geographies around the world in which FTI Technology provides services.

I am a current FTI Technology hosting client and need to complete a Privacy Impact Assessment (PIA) as required under the GDPR; where can I find the relevant information?

In addition to the information provided on this site, including our data processing maps for the U.S. and the EEA, our privacy white paper contains additional information to assist our clients in fulfilling their obligations to complete impact assessments. Additional information may also be found at: https://www.fticonsulting.com/about/privacy-policy. As always, if you require additional information, reach out to your FTI Technology project team.

Where can I find FTI Technology’s Technical and Organization Measures (aka “TOMs”) for my services?

Our TOMs may vary based on services provided and are subject to the terms of your specific agreement and DPA however, FTI Technology’s standard TOMs for our U.S. hosting environments can be found here.

Does FTI Technology publish a transparency report?

We do not at this time, but as of September 2022, FTI Technology has never received a request for access to any personal data or personal identifiable information (PII) from a government authority in the U.S.

I am a current client of FTI technology and need to contact your technical support teams or I have a question about this site. Where can I find this information?

Visit https://www.ftitechnology.com/support.