In legal operations, the best laid plans often go awry. More than half of corporate legal departments are currently struggling to effectively implement business process improvements and/or manage their budgets as they work to reduce costs, accelerate service delivery and realize efficiencies. Despite their objectives to optimize across process, technology, vendor management, resource allocation and more, 53% either do not have or are still developing a defined roadmap and strategy. Against that backdrop, most expect that successfully realizing and solidifying their programs will persist as a leading challenge in the year ahead.
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